CRM Manager–

POST- Recruitment are looking to hire an experienced CRM Manager for an incredibly well-known B2B brand based in Central London W1D.

You'll be joining a fantastic marketing team who delivers best-in-class marketing campaigns and automated CRM journeys. As CRM Manager you will be an integral part of the team responsible for creating industry-leading marketing campaigns and journeys that leverage the power of an enormous online audience using Adobe Campaign.

• Developing and managing the end-to-end execution of engaging email campaigns
• Tracking performance and analysing results to identify and implement opportunities for increasing engagement and conversion rates across the customer journey
• Building, managing and improving automated customer lifecycle journeys
• Seeking to improve operational efficiency, helping to move away from manual processes and data transfers through automation
• Identifying, assessing and prioritising CRM initiatives that help grow the business, delivering value for both the short- and long-term. These projects could be directly CRM-related (a new campaign, a new approach or segment) or in bordering disciplines, such as Customer Experience (how do we best collect data for and surface it to our Sales team)
• Lead and manage projects you propose from idea to full delivery - collaborating with others in the CRM and neighbouring teams
• Communicating progress and results regularly with stakeholders across the business, acting as CRM champion

• Ideally, you will have 3 + Years of experience as a CRM Executive, Senior CRM Executive, CRM Specialist or CRM Manager within a B2B business or agency
• Experience with Adobe Campaign, Braze, Salesforce or an equivalent CRM tool
• You will thrive in a fast-paced environment with multiple live projects and constantly evolving priorities
• You will have some knowledge of HTML, Javascript & SQL and will want to develop these further
• Experience delivering on briefs, with the confidence to challenge a brief to get the best results
• You'll be able to demonstrate ingenious thinking to solve campaign problems

• Up to £50,000 Basic Salary
• 25 Days Holiday + Bank Holidays
• Great additional benefits, such as private healthcare
• Hybrid working available
• Lots of support to develop your skills and grow within the business

If you are interested in this CRM Manager role, please apply ASAP. This vacancy is being advertised by Post Recruitment Ltd. The services advertised by Post Recruitment Ltd are those of an Employment Agency, visit our website for more details.