About the post–
POST- Recruitment are looking for a Front of House Receptionist to join a professional services business at their Kirkstall office.
You'll be an experienced Receptionist and will be used to offering exceptional customer service in a fast-paced, front of house role.
What we need from you–
- Delivery of a first class reception service to all tenants and visitors
- Answer telephone calls in a courteous manner and deal with caller appropriately and in a timely manner.
- Greet, record and manage visitors to the building
- Provide a professional, friendly, tidy and presentable reception.
- Maintain accurate records of individual occupants, with use of access management system.
- Ensure safe working practices to ensure the safety of all tenants and visitors.
- Control the issuing of keys and access passes for the building and car park.
- Maintain the reception diary, handbook and telephone directory accurately.
- Dealing with and assisting tenants with queries.
- Report faults and/or incidents through facilities management, keep abreast of updates and chase as required.
- Assist all contractors with access, permits and any other requirements.
- Schedule and conduct meetings, if required.
- Oversee CCTV and access management system control.
- Arrange and administer parcel collection service for tenants.
- Liaise regularly with tenant representatives and obtain correct emergency contacts.
- Undertake chief fire warden role in a confident manner, create and maintain fire evacuation records and procedures for all occupants.
- Enhance service delivery and hospitality
- Provide support in the absence of the Estate Manager
Previous Front of House experience is essential as this is a fast paced environment and using past experience is essential to thinking quickly on your feet.
What you’ll get–
- Great Office Location
- Good Transport links
If you have the experience required and you're interested please get in touch ASAP.
This vacancy is being advertised by Post Recruitment Ltd.
The services advertised by Post Recruitment Ltd are those of an Employment Agency, visit our website for more details.