- Digital - IT
27 October 2021 X

Digital Delivery Officer–

Salary £30,000 - £32,000
Ref SMC/DDO01
Location Harrogate
Type Permanent
Sector Digital Marketing Technology
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About the post–

POST Recruitment are working with an exciting Yorkshire based Charity in their search for a Digital Delivery Officer. This is a great opportunity to join their expanding digital team at a time of growth and rapid digital transformation.

This role will support and lead the delivery of digital and technology projects. This includes assisting in the development and delivery of the digital roadmap, coordinating and leading on digital and technology projects and supporting all departments in the discovery and implementation of digital enablers and innovative solutions.

The successful applicant will possess solid digital experience and skills and will be able to grow and develop in the role, whilst influencing and guiding the digital and technological direction of the Charity.

  • You’ll work with the relevant Digital team members and/or other teams to support the establishment of digital/technology projects and initiatives on the digital roadmap including planning, benefits articulation and requirements gathering.
  • You’ll assist and sometimes lead in research and preparation of reports on required topics to inform the digital strategy and roadmap.
  • You’ll support the development and delivery of the digital strategy and roadmap through cross functional consultation and collaboration.
  • You’ll work closely with the Head of Digital and the Digital & Technology Manager to promote lean, iterative, collaborative, matrix and user-centric planning and working practices within digital project teams.
  • You’ll support the preparation and delivery of relevant training to enhance the digital skills and capabilities across the Charity.
  • You’ll work with colleagues across the charity to understand their challenges and find digital solutions to those challenges where appropriate.
  • You’ll aim to digitise paper-based processes and apply technology solutions to common issues.
  • You’ll facilitate workshops and creative sessions to understand problem statements.
  • You’ll be comfortable writing up requirements and creating scorecards to help colleagues assess solutions.
  • You’ll spend time seeking out solutions, watching demos and shortlisting options.
  • You’ll use your communication and writing skills to create options papers, business cases, presentations on recommendation solutions.
  • You’ll be happy to present your ideas and findings to a varied audience of stakeholders.
  • You’ll use your previous project management or digital delivery experience to support the project lead on any project assigned where needed.
  • You’ll lead on some digital projects where appropriate, covering all aspects of project management and delivery.
  • You support the D&T Manager and Head of Digital on projects they are leading, helping with project administration and support if needed.
  • You’ll be happy to gather requirements, agree project scope, create plans and workstreams, run project team meetings, assign tasks etc.
  • You’ll run trials and proof of concepts where needed to help with requirement gathering and fast delivery
  • You’ll keep up to date on the latest developments in the cyber security landscape and contribute to the planning and delivery of activities and initiatives to keep us secure.
  • You’ll make sure in all technology and digital products and service that you deliver that cyber security has been a key consideration.
  • You’ll support the Head of Digital and the Digital & Technology Manager in the creation, delivery and communication of training materials for all staff in relation to cyber security and engage in cyber security exercises where requested.
  • You’ll help to establish and maintain a supportive and stimulating working environment within the Digital team and project teams that generates high capability, autonomy, collaboration, trust, high performance and efficient, effective delivery.
  • You’ll be happy to roll up your sleeves and undertake other duties relevant to the purpose of the role and the team as requested by the Digital & Technology Manager and/or the Head of Digital.

What we need from you–

  • Evidence of continuous professional development relevant to the role and level.
  • Bachelor’s degree or equivalent in a relevant subject area or proven experience in a similar role at a similar level.
  • Proven experience of working in a digital and technology role at a similar level.
  • A comprehensive understanding of the digital and technology landscape.
  • Experience of working on multiple projects within a project management or delivery environment, particularly in digital or technology field.
  • Excellent track record of contributing to the delivery of multiple/varied digital or technology projects and/or services.
  • Experience of stakeholder management at all levels.
  • A good understanding of digital transformation.
  • Strong digital and IT skills including Office 365 and collaboration tools.
  • Excellent written communication skills and the ability to succinctly communicate complex ideas to a wide range of audiences.
  • Exceptional networking and interpersonal skills with an ability to engage with a wide range of internal and external stakeholders.
  • Excellent organisational skills, including time management skills and the ability to prioritise workload to meet deadlines and manage multiple workstreams on an ongoing basis.
  • Able to develop reports and present complex information to range of stakeholders.
  • Able to carry out research and analysis and document and/or present.
  • Able to work efficiently both autonomously and as part of a team.
  • Able to adapt to fast-moving situations.
  • A demonstrable passion for digital and technology.
  • A dedicated and respected team player creating effective working relationships with others.
  • Resilient, flexible and comfortable with changing environments.
  • A relentless commitment to continuous improvement and a passion for excellence.
  • Excellent attention to detail.

What you’ll get–

  • Salary up to £32,000
  • Hybrid working 
  • 25 days holiday plus additional day for each year of service 
  • 5% contributory pension
  • Life Assurance scheme 
  • Private Medical Insurance 
  • Ongoing training and development programmes 

To apply for this job please email your CV along with any other relevant information to sam@postrecruitment.com

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