Hebrew-Speaking Customer Service Advisor – Hybrid Role, Manchester–
About the post–
Are you a Hebrew-speaking Customer Service Advisor looking for an exciting new opportunity? Join a leading British retail brand and become part of a dynamic, customer-focused team!
As a Hebrew-Speaking Customer Service Advisor, you’ll be the first point of contact for customers, ensuring they receive outstanding support and assistance. You’ll handle queries via phone, email, and chat, helping with account issues, missing parcel tracking, and general inquiries. This is a fast-paced role, ideal for someone with excellent communication skills who thrives on providing first-class customer service.
Key Responsibilities:
- Deliver exceptional customer service through inbound and outbound calls, emails, and chats.
- Assist with account issues, order tracking, and general customer inquiries.
- Build rapport and establish trust with customers.
- Use active listening and problem-solving skills to resolve issues effectively.
- Focus purely on customer satisfaction—no sales targets involved!
What we need from you–
- Experience in customer service, ideally in a contact centre or customer-facing role.
- Fluent in both Hebrew and English (written and spoken).
- Team-oriented, with a positive attitude and a genuine passion for helping others.
- Strong literacy and numeracy skills.
- Ability to work efficiently in a fast-paced environment.
What you’ll get–
This Hebrew-Speaking Customer Service Advisor role is an exciting chance to grow your career in a multinational company while utilising your language skills in a professional setting.
✔ Competitive Salary & Stability – Permanent role with long-term prospects.
✔ Hybrid Work Model – Work from home 4 days a week, with just 1 day in the office.
✔ Full Training Provided – Structured, on-site training to ensure success.
✔ Diverse & Inclusive Workplace – Be part of a supportive, multicultural team.
✔ Career Growth Opportunities – Progress within a well-established company.
Training Details
📅 Start Date: Monday 24th March 2025
📍 Training: Monday to Friday, 8am – 4pm (on-site training mandatory until Friday 18th April 2025).
Available Shifts (36 hours per week):
- Option 1: Monday to Thursday, 6am – 2pm & Sunday, 6am – 2pm
- Option 2: Monday to Thursday, 11am – 7pm & Sunday, 10am – 6pm
Ready to take the next step in your career? Apply now to join a globally recognised brand and make a real impact!
This vacancy is being advertised by POST– Recruitment Ltd, an Employment Agency. Visit our website for more details.